Gateway Products

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True customer intelligence becomes as simple as the click of a mouse

 

 

With Ramco OnDemand Gateway CRM, data integration moves over from being a mere cliché to being an actionable insight. With, everything that you ever wanted to know about your customer at your fingertips, Ramco OnDemand Gateway CRM's capabilities can turn the performance of your sales and marketing department on its head. By integrating information across pre-sales, field teams and other marketing segments, it helps you glean the maximum information about your customers.

A customer-centric business strategy helps you to serve and retain your customers. It can also help you to record and analyze information on market trends, your competitor’s strengths and weaknesses, your customer’s attitude, etc. The intangible benefit is that it increases your customer retention rate and the probability of converting your leads.

 

An end-to-end CRM solution

 

Ramco OnDemand Gateway CRM helps you to cater to every aspect of the customer management cycle. It helps you manage a gamut of activities that are essential to managing your customers.


Key Features:  Gateway CRM

  • Sales Person Hierarchy
  • Event Management
  • Leads Management
  • Account Management
  • Opportunity Management
  • Tasks Management
  • Milestone based Management
  • Analytics

 

CRM Analytics:Ramco OnDemand Gateway CRM allows you to effectively and efficiently manage your relationship with customers. It provides you with a 360 degree analysis that has been designed to record and analyze information on market trends, evaluate the individual's and team's performance and also analyze the source of leads through lead analysis. Performing analyses on opportunities won and lost helps the management in decision-making. The built-in dashboard gives you a complete picture of the business. You can also evaluate the performance of the team with available scorecards. Based on your analysis, you can raise issues and send alerts for taking corrective action.
 


 

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