| Service Management |
| Service Management in On Demand ERP would help users to effectively manage service operations resulting in increased productivity. This would meet the needs of Service organizations by providing them the facility to record, access and analyze information and answer to the service request. The present offering would cater to the different service categories including: Customer based service. (Example: Consulting & Therapy Practices, Commercial Cleaning, Pest Control, Construction Services, and so on). Services for Customer Owned Equipment. (Example: Automobile service centers, Consumer Electronics Repair Center, Electrical Maintenance and Repair centers, Industrial Equipment Repair and Maintenance). Service Management module in Ramco OnDemandERP enables users to create service locations, quotes, track the receipt and delivery of serviceable items, order execution, task reporting against orders and perform billing for both services as well as items. This module can cater to services done both at customer's site and services centers. It is tightly integrated with the Supply Chain Management functions, thus enabling seamless integration for existing customers as well as new prospects. Capabilities
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