With
Ramco OnDemand ERP, you can turn your Field and Services management
business into a lucrative dealing, while serving your customers better.
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Service business entrepreneurs thrive on speed,
efficiency, and competitive rates in this challenging environment. To
enable such efficiency in delivery, your back-end and front- end
processes should be streamlined and integrated.
Ramco OnDemand ERP offers you a wide range of
capabilities to automate your entire business process cycle, which
comprises customer order management, on-site service management, and
billing. With streamlined processes, you can understand and serve
customers effectively, keep service costs controlled, increase margins,
build loyalty, and expand your customer base and offerings.
A complete, end-to-end solution, offered on a Software–as-a-Service model, Ramco OnDemand ERP helps you:
- Define your service offerings, and track service enquiries
- Manage your entire services portfolio
- Enhance service parts supply management and demand management
- Process returns
- Enhance field service management or field force effectiveness
- Enable technician mapping to service enquiries
- Automate service billing
- Streamline third -party billing
- Process service billing with insurance claims
- Ensure customer management for services
- Facilitate order management and availability
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| Franchisee operations |
Track field service enquiries and quote |
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| Service to Execution Cycle |
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